Please read these Terms & Conditions carefully before using the yesb11 platform. By accessing or using any part of this website, you confirm that you have read, understood, and agreed to be bound by these terms.
These Terms & Conditions govern every aspect of your relationship with yesb11. The six areas below summarise the most important provisions — please read the full document below for complete details.
You must be aged 18 or above and a resident of Bangladesh to create a yesb11 account. One account per person is permitted. False registration information will result in account closure and forfeiture of balances.
All transactions are conducted in Bangladeshi Taka (BDT) via approved payment methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Minimum deposit is ৳200.
All bonuses are subject to wagering requirements before withdrawal. yesb11 reserves the right to modify or withdraw any promotional offer at any time. Bonus abuse — including multi-accounting — will result in account suspension.
You are responsible for maintaining the confidentiality of your yesb11 Login credentials. yesb11 will never ask for your password by email or chat. Report any unauthorised access immediately to our support team.
yesb11 provides deposit limits, session controls, and self-exclusion tools to all registered players. The platform actively promotes responsible gaming and reserves the right to restrict accounts where problem gambling is suspected.
Collusion, use of automated betting software (bots), fraudulent chargebacks, money laundering, and any activity designed to circumvent yesb11's game integrity controls are strictly prohibited and will lead to permanent account closure.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and yesb11 ("the Company", "we", "us", "our") governing your access to and use of the yesb11 online casino and sports betting platform, including all associated services, games, promotions, and payment facilities.
Your continued use of any yesb11 service following the publication of updated Terms constitutes your acceptance of those updated Terms. We recommend that you review this page periodically to remain informed of any changes. The date of the most recent revision is displayed at the top of this document.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming policy, both of which are incorporated herein by reference and form part of the overall agreement between you and yesb11.
To be eligible to use the yesb11 platform, you must satisfy all of the following conditions at the time of registration and continuously throughout your use of the service:
yesb11 reserves the right to request documentary proof of age, identity, and address at any point. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension and withholding of pending withdrawals pending verification.
To access the full range of yesb11 services — including casino games, cricket betting, and promotional offers — you are required to complete the registration process and create a personal account. Each individual is permitted to hold one account only. The creation of multiple accounts by the same individual is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated balances.
During registration, you must provide accurate, complete, and current information including your full legal name, date of birth, valid email address, and mobile phone number. You agree to keep this information up to date at all times. yesb11 is not liable for any loss or inconvenience resulting from your failure to maintain accurate account details.
As part of our Know Your Customer (KYC) obligations, yesb11 may require you to submit one or more of the following documents before processing your first withdrawal or at any other time deemed appropriate:
yesb11 reserves the right to decline a registration application or close an existing account without prior notice if any information provided is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the confidentiality and security of your yesb11 Login credentials, including your username and password. You must not share your login details with any other person or allow any third party to access your account on your behalf.
yesb11 strongly recommends that all players enable two-factor authentication (2FA) on their accounts and select a strong, unique password that is not used on any other platform. All activity conducted through your yesb11 Login session — whether authorised by you or not — is deemed your responsibility until such time as you notify yesb11 of any suspected unauthorised access.
In the event of suspected unauthorised access, you must contact yesb11 customer support immediately via live chat so that your account can be secured. yesb11 reserves the right to suspend any account that shows signs of compromise pending a security review.
All financial transactions on the yesb11 platform are conducted in Bangladeshi Taka (BDT). Deposits must originate from a payment account held in your own name. yesb11 does not accept deposits from third-party sources. The following payment methods are currently supported:
The minimum deposit amount is ৳200. Maximum deposit limits vary by payment method and account verification tier. Deposits are credited to your yesb11 account balance promptly upon confirmation from the payment processor. yesb11 is not liable for delays caused by third-party payment service providers.
yesb11 does not charge a fee for standard deposits. However, your payment service provider (e.g., bKash or Nagad) may apply their own transaction charges, for which yesb11 accepts no responsibility. All deposited funds are held in a segregated account and are not used for operational purposes.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to availability. Where this is not technically possible, yesb11 will contact you to agree an alternative method. Withdrawals to third-party accounts are strictly prohibited.
The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 24 hours of submission, subject to completion of any outstanding KYC verification requirements. During periods of high demand, processing times may extend to 72 hours.
Before a withdrawal can be approved, the following conditions must be satisfied:
yesb11 reserves the right to request additional documentation before processing any withdrawal. Withdrawal requests that fail verification checks will be declined and the player notified accordingly.
yesb11 offers a range of promotional incentives including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions aligned with Bangladeshi events such as Eid, Pohela Boishakh, Victory Day, and the BPL cricket season. Each promotion is governed by its own specific terms and conditions which are published alongside the promotion and incorporated into these Terms by reference.
General bonus terms applicable to all yesb11 promotions include:
All casino games available on the yesb11 platform are supplied by certified third-party game providers including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming. Each game is governed by its own published rules and return-to-player (RTP) information, which is accessible within the game interface.
yesb11 does not modify the outcomes of any game supplied by a certified provider. All random number generation (RNG) used in yesb11 casino games is independently verified for fairness. In live dealer games, outcomes are determined by physical game equipment (cards, roulette wheels, dice) operated by trained professional dealers.
In the event of a technical malfunction or disconnection during a game round, the general principle is that bets in progress at the time of the malfunction are void and stakes are returned to the player's balance. However, where game server logs confirm that a round was completed and a result determined prior to the disconnection, that result shall stand. yesb11's decision in any such dispute is final.
For cricket and sports betting, yesb11 follows standard industry rules regarding event cancellations, walkovers, and void markets. Markets that are settled incorrectly due to data feed errors will be re-settled at the correct result. Any winnings already withdrawn that relate to an incorrect settlement may be recovered from the player's account balance.
The following activities are strictly prohibited on the yesb11 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all balances, and may result in referral to the relevant authorities:
yesb11 is committed to promoting a safe and responsible gaming environment for all Bangladeshi players. The platform provides the following responsible gaming tools, accessible from within your account settings at any time:
If you believe that gambling is negatively affecting your life or the lives of those around you, we encourage you to visit our dedicated Responsible Gaming page for further guidance, external support resources, and instructions on how to activate self-exclusion. For immediate assistance, please contact our support team via live chat.
All content on the yesb11 platform — including but not limited to the yesb11 brand name, logo, website design, text, graphics, game interfaces, software, and promotional materials — is the exclusive property of yesb11 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the yesb11 platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the yesb11 platform without our express prior written consent.
To the fullest extent permitted by applicable law, yesb11 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of gaming credits.
yesb11's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you to your yesb11 account in the 30-day period immediately preceding the event giving rise to the claim.
yesb11 does not warrant that the platform will be available without interruption, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the maximum extent permitted by applicable law.
yesb11 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering a yesb11 account, you consent to the collection and processing of your personal data as described in that policy.
yesb11 implements industry-standard technical and organisational security measures — including 256-bit SSL encryption, encrypted data storage, and strict access controls — to protect your personal and financial information against unauthorised access, disclosure, or misuse.
yesb11 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, yesb11 will endeavour to provide reasonable notice by posting a notice on the website homepage or by sending an email to the address registered to your account. Your continued use of the yesb11 platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to check these Terms periodically for changes. If you disagree with any modification, your only recourse is to cease using the yesb11 platform and close your account, subject to the withdrawal of any verified real-money balance.
These Terms & Conditions shall be interpreted and construed in accordance with general principles of international online gaming law and the laws applicable to the jurisdiction from which yesb11 operates. yesb11 makes no representation that the services offered are appropriate or lawful in all jurisdictions.
In the event of a dispute regarding any bet, game outcome, account action, or promotional award, you should contact yesb11 customer support in the first instance. yesb11 will investigate the matter and provide a written response within 10 business days. If you remain unsatisfied with the outcome, the dispute shall be referred to an independent arbitration process, the outcome of which shall be binding on both parties.
Any legal proceedings brought against yesb11 must be commenced within 12 months of the date on which the cause of action arose. Claims brought outside this limitation period are barred.
If you have any questions, concerns, or complaints relating to these Terms & Conditions, please contact the yesb11 support team through one of the following channels:
Our support team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all email enquiries within 24 hours. For urgent account or security matters, live chat is the recommended contact method as it offers the fastest response time.
Now that you have reviewed our Terms & Conditions, explore the yesb11 casino lobby, check out cricket betting markets, or visit our FAQ for quick answers. 18+